Crisis services are available to any Arizona resident, regardless of health insurance coverage. If you or someone you know is experiencing a behavioral health crisis, please call one of these national or local crisis lines:
Llame al 2-1-1 para conectarse con un proveedor de consejería.
National 24-Hour Crisis Hotlines
National Suicide Prevention Lifeline:
National Substance Use and Disorder Issues Referral and Treatment Hotline:
Text the word "HOME" to 741741
Suicide and Crisis Hotlines by County
Maricopa County served by Mercy Care:
1-800-631-1314 or 602-222-9444
Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties served by Arizona Complete Health - Complete Care Plan:
Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties served by Health Choice Arizona:
Gila River and Ak-Chin Indian Communities:
Salt River Pima Maricopa Indian Community:
Especially for Teens
Teen Life Line phone or text:
Especially for Veterans
Veterans Crisis Line:
1-800-273-8255 (press 1)
About Arizona’s Crisis Services
Arizona has a robust behavioral health crisis services network available to any Arizona resident regardless of health insurance coverage. Services include:
24/7/365 crisis telephone lines operated by trained crisis specialists.
24/7 mobile teams staffed by behavioral health professionals who travel to the individual experiencing a crisis and provide assessment, stabilization and may triage the individual to a higher level of care, as appropriate.
Facility-based crisis stabilization centers that offer crisis stabilization and observation, including access to Medication Assisted Treatment.
The Office of Individual and Family Affairs (OIFA) was created in 2007 at the Arizona Department of Health Services/Division of Behavioral Health Services and became part of AHCCCS in 2016. OIFA promotes recovery, resiliency, and wellness for individuals and families with mental health and substance use challenges. Together with our Contractor counterparts, we collaborate with key leadership, stakeholders and community members in the decision making process at all levels of the behavioral health system. The primary areas of focus are: Peer/Recovery Support, Family Support, Foster Families and community engagement.
ACCESSING BEHAVIORAL HEALTH SERVICES
Are you or someone you know looking for help with mental health and/or substance use disorders?
CLICK HEREto see a flow-chart of how that process works.